{"id":28250,"date":"2020-07-27T09:29:37","date_gmt":"2020-07-27T02:29:37","guid":{"rendered":"https:\/\/docs.kirim.email\/?post_type=kb&#038;p=28250"},"modified":"2021-12-30T17:42:57","modified_gmt":"2021-12-30T10:42:57","slug":"automations","status":"publish","type":"kb","link":"https:\/\/docs.kirim.email\/en\/kb\/automations\/","title":{"rendered":"How to Use the Automation Features"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Creating Email Automation<\/strong><\/h2>\n\n\n\n<p>To create automation, please follow these steps:<\/p>\n\n\n\n<ol><li>Log in to the aplikasi.kirim.email page.<\/li><li>Click the Automation menu.<\/li><li>Click the Add New button.<br><br><a href=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-01.png?ssl=1\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"1080\" class=\"wp-image-30712\" style=\"width: 640px;\" src=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-01.png?resize=1920%2C1080&#038;ssl=1\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-01.png?w=1920&amp;ssl=1 1920w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-01.png?resize=300%2C169&amp;ssl=1 300w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-01.png?resize=1024%2C576&amp;ssl=1 1024w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-01.png?resize=768%2C432&amp;ssl=1 768w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-01.png?resize=1536%2C864&amp;ssl=1 1536w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" data-recalc-dims=\"1\" \/><\/a><br><br><\/li><li>You are now on the Create New Automation page. Write the <strong>name of your automation email<\/strong> in the Automation Name field.<\/li><li>Change the email automation status <strong>from Draft to Running<\/strong>.<\/li><li>Click the <strong>Define Your Trigger<\/strong> button.<br><br><a href=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-02.png?ssl=1\"><img decoding=\"async\" width=\"1920\" height=\"1080\" class=\"wp-image-30714\" style=\"width: 640px;\" src=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-02.png?resize=1920%2C1080&#038;ssl=1\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-02.png?w=1920&amp;ssl=1 1920w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-02.png?resize=300%2C169&amp;ssl=1 300w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-02.png?resize=1024%2C576&amp;ssl=1 1024w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-02.png?resize=768%2C432&amp;ssl=1 768w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-02.png?resize=1536%2C864&amp;ssl=1 1536w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" data-recalc-dims=\"1\" \/><\/a><br><br><\/li><li>Choose a <strong>Trigger<\/strong> according to your needs. There are 5 options that you can choose from, including: <ul><li>Open broadcast.<\/li><li>Click broadcast.<\/li><li>Open autoresponder.<\/li><li>Click autoresponder.<\/li><li>Subscribe in list. <br>For example, in this guide, we chose the <strong>Open Broadcast<\/strong> option.<\/li><\/ul><\/li><li>Click the Save button to save the trigger.<br><br><a href=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-03.png?ssl=1\"><img decoding=\"async\" width=\"1920\" height=\"1080\" class=\"wp-image-30716\" style=\"width: 640px;\" src=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-03.png?resize=1920%2C1080&#038;ssl=1\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-03.png?w=1920&amp;ssl=1 1920w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-03.png?resize=300%2C169&amp;ssl=1 300w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-03.png?resize=1024%2C576&amp;ssl=1 1024w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-03.png?resize=768%2C432&amp;ssl=1 768w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-03.png?resize=1536%2C864&amp;ssl=1 1536w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" data-recalc-dims=\"1\" \/><\/a><br><br><\/li><li>Click the &#8221; + &#8221; button to add the next step.<br><br><a href=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-04.png?ssl=1\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" class=\"wp-image-30718\" style=\"width: 640px;\" src=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-04.png?resize=1920%2C1080&#038;ssl=1\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-04.png?w=1920&amp;ssl=1 1920w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-04.png?resize=300%2C169&amp;ssl=1 300w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-04.png?resize=1024%2C576&amp;ssl=1 1024w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-04.png?resize=768%2C432&amp;ssl=1 768w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-04.png?resize=1536%2C864&amp;ssl=1 1536w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" data-recalc-dims=\"1\" \/><\/a><br><br><br>The result is as in the following image:<br><br><a href=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-05.png?ssl=1\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1055\" class=\"wp-image-30720\" style=\"width: 640px;\" src=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-05.png?resize=1920%2C1055&#038;ssl=1\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-05.png?w=1920&amp;ssl=1 1920w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-05.png?resize=300%2C165&amp;ssl=1 300w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-05.png?resize=1024%2C563&amp;ssl=1 1024w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-05.png?resize=768%2C422&amp;ssl=1 768w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-05.png?resize=1536%2C844&amp;ssl=1 1536w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" data-recalc-dims=\"1\" \/><\/a><br><br><\/li><li>Choose 1 of the 3 available steps, which include: <ul><li><span class=\"_4yxo\"><strong>Trigger<\/strong>\u00a0is a trigger to the next step. If you select a trigger step, the conditions for this trigger and the previous trigger must be met for the Automations feature to run<\/span>.<\/li><li><span class=\"_4yxo\"><strong>Response<\/strong>\u00a0is a response that will be done after the subscriber meets the first trigger. Or if you use two triggers, both must be met for the response to work.<\/span><br>In this response step, there will be 5 types of responses that you can choose from, including:<ul><li><strong>Move to Selected List. <\/strong>This option serves to move your subscribers from one particular list to another of your choosing.<\/li><li><strong>Copy to Selected List.<\/strong> This option serves to copy your subscribers from one particular list to another of your choosing.<\/li><li><strong>Delete from Selected List. <\/strong>This option serves to remove your subscribers from a list if the conditions \/ triggers you specify are met.<\/li><li><strong>Send Email.<\/strong> This option serves to send an email like an autoresponder if it meets the trigger you specify.<\/li><li><strong>Add Tag. <\/strong>This option is to tag emails in your list, which you can later use for broadcast using the Tag segment.<\/li><\/ul><\/li><li><span class=\"_4yxo\"><strong>Decision<\/strong>\u00a0is a conditional decision according to the behavior of your customers \/ subscribers. If the conditions are met and not met,\u00a0 what is their response?<\/span><\/li><\/ul><\/li><li>Make settings from the step you have selected or add another step. <\/li><li>If so, <strong>click the Save button<\/strong> in the upper right corner.<br><br><a href=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-08.png?ssl=1\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" class=\"wp-image-30726\" style=\"width: 640px;\" src=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-08.png?resize=1920%2C1080&#038;ssl=1\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-08.png?w=1920&amp;ssl=1 1920w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-08.png?resize=300%2C169&amp;ssl=1 300w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-08.png?resize=1024%2C576&amp;ssl=1 1024w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-08.png?resize=768%2C432&amp;ssl=1 768w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-08.png?resize=1536%2C864&amp;ssl=1 1536w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" data-recalc-dims=\"1\" \/><\/a><br><br><\/li><li>Click the OK button on the success notification.<\/li><li>Finished. Now your email automation has been successfully added.<br><br><a href=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-09.png?ssl=1\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" class=\"wp-image-30728\" style=\"width: 640px;\" src=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-09.png?resize=1920%2C1080&#038;ssl=1\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-09.png?w=1920&amp;ssl=1 1920w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-09.png?resize=300%2C169&amp;ssl=1 300w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-09.png?resize=1024%2C576&amp;ssl=1 1024w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-09.png?resize=768%2C432&amp;ssl=1 768w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-09.png?resize=1536%2C864&amp;ssl=1 1536w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" data-recalc-dims=\"1\" \/><\/a><\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Editing Automation<\/strong><\/h2>\n\n\n\n<p>To edit automation, please follow these steps:<\/p>\n\n\n\n<ol><li>Log in to the aplikasi.kirim.email page.<\/li><li>Click the Automation menu.<\/li><li>Select one of the automations you want to edit and click the Edit button in the Action column.<br><br><a href=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-10.png?ssl=1\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" class=\"wp-image-30730\" style=\"width: 640px;\" src=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-10.png?resize=1920%2C1080&#038;ssl=1\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-10.png?w=1920&amp;ssl=1 1920w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-10.png?resize=300%2C169&amp;ssl=1 300w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-10.png?resize=1024%2C576&amp;ssl=1 1024w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-10.png?resize=768%2C432&amp;ssl=1 768w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-10.png?resize=1536%2C864&amp;ssl=1 1536w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" data-recalc-dims=\"1\" \/><\/a><br><br><\/li><li>Edit your automation.<\/li><li>Click the Save button to save your changes. <br><br><a href=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-11.png?ssl=1\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" class=\"wp-image-30732\" style=\"width: 640px;\" src=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-11.png?resize=1920%2C1080&#038;ssl=1\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-11.png?w=1920&amp;ssl=1 1920w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-11.png?resize=300%2C169&amp;ssl=1 300w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-11.png?resize=1024%2C576&amp;ssl=1 1024w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-11.png?resize=768%2C432&amp;ssl=1 768w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-11.png?resize=1536%2C864&amp;ssl=1 1536w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" data-recalc-dims=\"1\" \/><\/a><br><br><\/li><li>Click the OK button on the success notification.<\/li><li>Finished. Now your automation has been successfully edited.<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Deleting Automation<\/strong><\/h2>\n\n\n\n<p>To delete automation, please follow these steps:<\/p>\n\n\n\n<ol><li>Log in to the aplikasi.kirim.email page.<\/li><li>Click the Automation menu.<\/li><li>Select the automation you want to delete and then click the Delete button in the Action column.<br><br><a href=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-12.png?ssl=1\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" class=\"wp-image-30734\" style=\"width: 640px;\" src=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-12.png?resize=1920%2C1080&#038;ssl=1\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-12.png?w=1920&amp;ssl=1 1920w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-12.png?resize=300%2C169&amp;ssl=1 300w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-12.png?resize=1024%2C576&amp;ssl=1 1024w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-12.png?resize=768%2C432&amp;ssl=1 768w, https:\/\/i0.wp.com\/docs.kirim.email\/wp-content\/uploads\/2018\/08\/email-automation-12.png?resize=1536%2C864&amp;ssl=1 1536w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" data-recalc-dims=\"1\" \/><\/a><br><br><\/li><li>Click the OK button on the success notification.<\/li><li>Finished. Now your automation has been deleted.<\/li><\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Creating Email Automation To create automation, please follow these steps: Log in to the aplikasi.kirim.email page. Click the Automation menu. Click the Add New button. [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}}},"kbtopic":[70],"kbtag":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/docs.kirim.email\/en\/wp-json\/wp\/v2\/kb\/28250"}],"collection":[{"href":"https:\/\/docs.kirim.email\/en\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/docs.kirim.email\/en\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/docs.kirim.email\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/docs.kirim.email\/en\/wp-json\/wp\/v2\/comments?post=28250"}],"version-history":[{"count":9,"href":"https:\/\/docs.kirim.email\/en\/wp-json\/wp\/v2\/kb\/28250\/revisions"}],"predecessor-version":[{"id":30805,"href":"https:\/\/docs.kirim.email\/en\/wp-json\/wp\/v2\/kb\/28250\/revisions\/30805"}],"wp:attachment":[{"href":"https:\/\/docs.kirim.email\/en\/wp-json\/wp\/v2\/media?parent=28250"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/docs.kirim.email\/en\/wp-json\/wp\/v2\/kbtopic?post=28250"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/docs.kirim.email\/en\/wp-json\/wp\/v2\/kbtag?post=28250"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}