How to Configure Zombie Email Remover (ZER) Duration

Last modified: December 17, 2021
Estimated reading time: 1 min

Zombie Email Remover works automatically every month. However, you can specify the criteria for zombie emails to be deleted by the system.

The criteria are as follows:

  1. Email that has been inactive for the past month
  2. Email that has been inactive for the past two months
  3. Email that has been inactive for the past three months
  4. Email that has been inactive for the past four months.
  5. Email that has been inactive for the past six months.
  6. Email that has been inactive for the past year.
  7. Email that has been inactive for the past two years.
  8. Email that has been inactive for the past three years.

This inactive email is the email that has no interaction with the KIRIM.EMAIL system. The interactions here are like open, click, confirm the form, submit the form, and so on.

To do this setting, please follow the steps below.

  1. Log in to the aplikasi.kirim.email page.
  2. Click the Account Settings menu.
  3. On the User Configuration page, click the Other Settings tab.
  4. In the Automatic ZER Period field, select one of the eight available options.
  5. click the Save button.

Finished.

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